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<?xml version="1.0" encoding="utf-8"?> <page xmlns="http://projectmallard.org/1.0/" type="topic" style="task" id="noprint" xml:lang="en-GB"> <info> <link type="guide" xref="index#printing"/> <desc>The author may have put printing restrictions on the document.</desc> <revision pkgversion="3.2" version="0.1" date="2011-09-05" status="final"/> <revision pkgversion="3.30.2" version="0.2" date="2018-11-25" status="final"/> <credit type="author"> <name>Phil Bull</name> <email>philbull@gmail.com</email> </credit> <license> <p>Creative Commons Share Alike 3.0</p> </license> </info> <title>I can't print a document</title> <section id="why"> <title>Possible reasons for printing failure</title> <p>A document might not print because of:</p> <list> <item><p>Printer problems or, </p></item> <item><p>PDF printing restrictions.</p></item> </list> </section> <section id="printer-problems"> <title>Printer problems</title> <p> There are many reasons why your printer might not be working. For example, it could be out of paper or ink, or unplugged or damaged. </p> <p>To check if your printer is printing correctly:</p> <steps> <item> <p>Open the <gui href="help:gnome-help/shell-introduction#activities">Activities</gui> overview and start typing <gui>Settings</gui>.</p> </item> <item> <p>Click on <gui>Settings</gui>.</p> </item> <item> <p>Click <gui>Devices</gui> in the sidebar.</p> </item> <item> <p>Click <gui>Printers</gui> in the sidebar to open the panel.</p> </item> <item><p>Click on your printer in the list.</p></item> <item><p>Click on <gui>Print Test Page</gui>. A page should be sent to your printer.</p> <note> <p> If this fails, see <link href="help:gnome-help/printing">Printing help</link>. You may also need to see your printer's manual to see what else you can do. </p> </note> </item> </steps> </section> <section id="pdf-restrictions"> <title>PDF printing restrictions</title> <p> Some PDF documents have a setting which prevents you from printing them. Authors can set this printing restriction when they write a document. The <app>document viewer</app> overrides this restriction by default, but you may want to check that it hasn't been disabled: </p> <steps> <item> <p> Press <keyseq><key>Alt</key><key>F2</key></keyseq> to open the Run Application window. </p> </item> <item> <p> Type <input>dconf-editor</input> into the text box and click <gui>Run</gui>. The Configuration Editor will open. </p> </item> <item><p>Browse to <sys>/org/gnome/evince</sys> using the side pane.</p></item> <item> <p> Make sure that the <gui>override_restrictions</gui> option is checked. </p> </item> <item> <p> Go back to the <app>Document Viewer</app> and try to print the document again. </p> </item> </steps> </section> </page>
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